4 Fleming Way, Crawley England RH10 9NX

01293 513152

TERMS

Stribe Terms and Conditions


PLEASE READ THE TERMS AND CONDITIONS OF THIS CONTRACT

By completing payment you are confirming that you have read, understood and are agreeing to the terms & conditions and cancellation policies outlined below.

Between: You (The Member) and Stribe (The Gym).

1.0 GENERAL

1.1 All contracts must be paid for in advance. Memberships will not be confirmed until payment has been received.

1.2 I understand there are inherent risks in participating in a program of strenuous exercise. If I sustain or claim to sustain any injury while participating in the program, I acknowledge that Stribe and the coaching team are not responsible - except where the injury was caused by gross negligence or by an intentional act of the coach.

1.3 I will adhere to all instructions given to me by The Stribe staff.

1.4 I understand my progress is dependent upon my effort, cooperation, consistency and adherence to the program both inside and outside of the training sessions themselves.

1.5 I understand that opening times are subject to change and will vary from the regular schedule over holiday and Bank Holiday periods.

2.0 CONTRACT DURATION & RENEWAL

2.1 I understand that by completing A Full Time Membership payment and agreeing this contract I commit myself to minimum contracted term of 3 months.

2.2 I understand that A Full Term Membership contract is in force for 3 months from the contract start date- this commences when payment is successfully processed.

2.3 I understand that once I go past the minimum term set out in my contract I will automatically enter a rolling monthly contract, where a 30-day notice period is required for cancellation.

3.0 PAYMENTS

3.1 The Member agrees to pay monthly recurring fees (as appropriate for the selected membership) for every month’s membership at Stribe
via recurring card payment through the Stripe payment system.

Note: This contracted membership allows attendance to a limited number of group coaching sessions per month at Stribe, unused sessions DO NOT carry over from billing period to billing period.

3.2 I agree to purchase a recurring membership at Stribe as an automatic charge to my credit/debit card every month for a minimum contracted period of 3 months, which then automatically enters into a rolling monthly contract unless requested to be cancelled by either myself with 30
days notice.

3.3 I hereby certify that I am the holder of the credit/debit card detailed when signing up to this contract via Stripe.

3.4 I understand that my service will be deactivated if my account becomes more than 30
calendar days late.

4.0 MEMBERSHIP PAUSES

4.1 Membership pauses are not possible for any non-medical reason.

4.2 Any medical related membership pauses will only be accepted when requested by an official email sent to [email protected] and accompanied by authentication from a registered medical practitioner.

4.2 Membership pauses are not permitted during the initial contracted period of 3 months.

4.2 Once the initial contracted period of 3 months has expired and a rolling monthly contract has been entered - Membership Pauses are limited to 60 days (2 payments) per calendar year, in 30-60 day increments only.

4.3 All Membership Pause requests require 30 days notice before the next scheduled payment date - any requests received later cannot be processed until after the next scheduled payment.

4.4 Upon expiration of any pause period, membership payment will automatically reactivate and resume.

4.5 If you choose to cancel your membership during the pause period you must follow the normal cancellation procedure.

5.0 CANCELLATIONS

5.1 Following the initial minimum contracted term of 3 months all membership cancellations are subject to a 30 day notice period - any payments within this 30 day period will be processed as normal and are non-refundable.

Note: You will we able to continue at Stribe for a month after your final payment has gone through.

5.2 Cancellation of a contract prior to the expiration of the minimum contracted term requires an early termination fee equal to 50% of the remainder the contract - so choose your contract option appropriately.

5.3 Memberships that are paid in upfront are non-refundable.

5.4 These terms are NOT flexible so if you don’t intend to adhere to these terms then please DO NOT sign up.

6.0 AGREEMENT

6.1 I understand that by completing payment and taking up membership at Stribe
I am entering a contract and agreeing to the terms and conditions outlined above.